Virtual Tech Support

Join Mr. DeBonis for Virtual Tech Support
 
To schedule a meeting, please email me at pgd9084@lausd.net
 
Include the following:
 
1. The nature of your tech trouble - include any messages you receive from the computer - screen shots help too
2. A day and time you would be available to meet.
 
Once we have set up an appointment, we can connect at this meeting:
 
Meeting ID: 916 1413 9632
Passcode: 124783
 
 

Before we meet, you should try these self-service supports: 

Meeting for Internal Use Only, You are not Authorized, or Internal Use Only
Are you receiving these messages when trying to connect to a Zoom meeting?

This video explains how to solve the problem

Key Steps: 

  • Click on "Sign in To Join"
  • Click on Sign in with SSO
  • Enter LAUSD as company domain - Click Continue
  • Enter your school user name and password - Click Sign In
  • Click Allow the page to open Zoom

 

Any issues related to your Chromebook

Chromebook Reset Video

This can solve a wide range of Chromebook problems including loss of sound, or video. 

 

Visit our Tech Support Page for help resetting Passwords, Chromebooks, Hotspots, and WiFi
 
 
Parents, if you need PIN numbers, please call the school or email me at pgd9084@lausd.net
 
See more Zoom and Schoology tips in the attachment below.