Technology Support » Hotspots

Hotspots

Verizon Jetpack Not Connecting
 
We have discovered that the Verizon Jetpacks that were delivered to our school do not automatically connect to the Verizon network. In order to make them work, the software has to be updated. Follow the instructions here:
 
 
Verizon Hotspot Troubleshooting
 
If you are having problems with your Verizon hotspot, here are some troubleshooting steps you can take.
 
 
T-Mobile Hotspot Troubleshooting
 
If you are having problems with your T-Mobile hotspot, here are some troubleshooting steps you can take.
 
 
Using Your Cell Phone as a Hotspot
 
If you do not have any other way of connecting and your data plan allows it, you might want to activate the hotspot feature built into your phone. See this video for an explanation of the process: https://www.youtube.com/watch?v=E-ZEmRNOtaQ  Please consult you mobile carrier to find out about any extra fees, data limits, etc. that would affect your service.